Privacy Policy

Effective Date: 1 October 2025

Credeq.AI (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number.
• Technical information: IP address, browser type, device information, and cookies.
• Usage information: Pages visited, time spent on the site, clicks, and other interactions.
• Business or financial information (if applicable): Company name, role, and relevant business details when contacting us for services.

2. How We Use Your Information

We use your personal information to:

• Provide and improve our services.
• Respond to inquiries or requests.
• Send service-related communications and updates.
• Comply with legal obligations.
• Protect our rights and property.

3. How We Share Your Information

We do not sell your personal information. We may share your information:

• With service providers who perform services on our behalf (e.g., cloud hosting, analytics).
• When required by law or to protect our legal rights.
• During a business transfer (e.g., merger, acquisition, or sale of assets).

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. Cookies help us analyze website traffic and improve functionality. You can manage or disable cookies via your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information only as long as necessary to provide services or comply with legal obligations.

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

• Access and correction of your personal information.
• Request deletion or restriction of processing.
• Object to certain processing activities.
• Withdraw consent where applicable.

To exercise your rights, contact us at: info@credeq.ai

8. International Transfers

Your information may be transferred to, and processed in, countries outside your place of residence, including the UK and South Africa. We ensure appropriate safeguards are in place to protect your data.

9. Children

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” updated.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@credeq.ai
Address: 1st Floor, 5 St Helen’s Pl, London EC3A 6AB, United Kingdom